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Numerous opportunities available to help frail aging

Witnessing the day-to-day lives of older individuals being positively impacted by NCBAM (North Carolina Baptist Aging Ministry) and the dedicated statewide church volunteers who work alongside on a regular basis has been truly inspiring. I have likened the NCBAM Call Center and Call Center Specialists to the beating heart of a living, breathing, life-changing ministry. And if the Call Center is the heartbeat, then volunteers are undoubtedly the lifeblood that sustains the ministry.

As the senior population in North Carolina continues to rise, volunteers play an even more vital role in helping NCBAM fulfill its mission. Volunteers are the reason why NCBAM is able to provide assistance with essential services such as home repairs, transportation, wheelchair ramps, smoke alarms, friendly visits, and more, helping aging adults maintain their independence and quality of life. Volunteers offer hands-on assistance and companionship many frail aging desperately need.

When photographs of completed projects from our clients arrive, I experience the joy of seeing the smiles on faces. It reminds me of the unseen heroes of the ministry—volunteers contributing through NCBAM’s home accessibility efforts. Many seniors face challenges in maintaining their homes due to physical limitations, health issues, or financial constraints. Partner volunteers help in a variety of ways by offering their time and skills. Volunteers make it possible for seniors to live in safe and comfortable environments, enhancing their overall well-being.

In addition to home repairs, volunteers play a crucial role in providing transportation. Many elderly individuals are no longer able to drive or have limited access to public transportation, making it difficult for them to reach medical appointments, grocery stores, and other essential destinations. Volunteers offer rides to seniors, ensuring that they can access the services and resources needed.

Another vital way in which volunteers support NCBAM is through our toll-free Hope Line (866-578-4673). Many seniors are at risk of social isolation and loneliness, especially if they live alone or have limited contact with family and friends. Trained volunteers answer the phone daily from 9 a.m. to 9 p.m. and provide companionship and conversation—a listening ear to the aging in need. These interactions brighten their days and help combat feelings of isolation, improving mental and emotional well-being.

The impact of volunteers cannot be overstated. Their dedication and compassion make a tangible difference in the lives of thousands across North Carolina. Without our volunteers’ commitment, many of the programs and services offered by NCBAM would simply not be possible, leaving seniors without the help and resources needed to thrive.

One such volunteer who has made a significant impact is David Faircloth, a retired insurance company owner and coordinator for Operation Inasmuch and the Handyman Ministry at First Baptist Mebane. David has dedicated more than six years as a church volunteer. His commitment to building ramps for NCBAM’s clients has forged deep relationships, bringing the aging not only physical assistance but spiritual comfort through shared moments of prayer and the gifting of a new Bible at the completion of each project.

“Working with others associated with BAM has been a rewarding experience,” David shares. “[This experience] is providing me with encouragement as I’m in my 70s and understand the challenges our seniors face.”

The need for volunteers will only increase as the number of seniors increases. NCBAM is always looking for individuals willing to donate their time and skills to support the frail aging. Whether one has experience with home repairs, means to provide transportation, or simply enjoys spending time with older adults, there are numerous opportunities to get involved.

If you are interested in partnering with NCBAM, visit or call 877-506-2226 for more information on how you can contribute to the mission of providing aging adults “help for the journey.” By volunteering, you can make a meaningful impact on the lives of seniors in North Carolina, ensuring they receive the care and support they need to live healthy, happy, and fulfilling lives. Your contribution, no matter how big or small, makes a difference!

By Brian Roberts,

NCBAM Call Center Director

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